Photo courtesy of iGMS
Dec. 16, 2019
When renting out a property, it goes without saying that safety should be high on your list of priorities. As a host, you need to look
after your property, your guests, and yourself. That’s a lot of care-taking! Why not make your life a little easier? Streamline your to-do list by investing in vacation rental software.
If you own multiple properties, you need a robust management system to stay on top of everything. As a property owner, opt for a vacation rental software to automate your vacation rental business. Doing this will not only help you safeguard your property but also increase bookings and allow you to manage reservations more effectively.
1. Set house rules and safety instructions
Safeguard your property by setting house rules to regulate what you will and won’t allow, e.g. pets, smoking and parties. It’s important to clearly communicate all of your house rules to guests so they can read and accept them prior to arrival.
By using vacation rental software, you can collate all of your rules and set up an automated message that clarifies what you expect from guests. Include safety instructions you deem necessary, like proper use of the hot tub, and any potential risks or safety advice you might have, such as supervising young children near the garden pond.
Automation ensures you never forget to send important information (let’s face it, as busy hosts, we have so much to remember). Advanced vacation rental automation software, like iGMS, provides clever tools to automate communication, making sure you get your message across every time.
Some instructions may seem like common sense, but it doesn’t hurt to remind guests of house rules and safety instructions. After all, it’s better to be safe than sorry.
2. Manage your cleaning team
Savvy property managers know that thorough cleaning and maintenance are important for guest safety. Cluttered rooms, dirty floors and slick surfaces can pose health hazards. Avoid these altogether by hiring a cleaning team that keeps your pad feeling fresh. This will encourage positive reviews that protect your property from a low booking rate.
Make sure you communicate clearly with your cleaning team. Using vacation rental software to automate your cleaning schedule will help you to stay on top of everything. Give your cleaning team a heads up on what needs to be done and highlight any problem areas using operational tasks and notes. You can also arrange for a message to be sent when your guests check out. This will inform the team that the coast is clear for them to enter and get cleaning!
3. Manage access to your vacation rental property
Track your keys and control who accesses your properties remotely by opting for vacation rental software with key management automation. This way, you’ll be able to track your keys in real-time so you always know their whereabouts. Guests, meanwhile, will be able to check in and check out automatically.
Doing this will also prevent spare keys from floating around. After all, leaving a spare key under the doormat is unsafe for you and your guests. Tracking your key status will also enable you to see if your guest has checked in or out. This will provide you with a sense of security and control over your own property.
4. Guest Review Management
Feedback is a useful tool. If you leave feedback for your guest, there’s a better chance that they will do the same for you. Leaving feedback can be time-consuming, but it’s certainly worthwhile. Good reviews generate interest and can lead to more bookings, which is great for your wallet and your reputation.
Luckily you can cut down on the amount of time you spend penning reviews by automating your feedback. Vacation rental software, such as iGMS, allows hosts to simply create a template online, which can be used to produce review after review.
5. Set flexible access for team members
You can control access to your vacation management functions and vacation rental properties by setting roles inside your software. Perhaps you only want certain team members to have access to property information, or your cleaners to only see information related to scheduled cleanings. This clever feature will allow you to control who sees what. It’s always better to stay on the side of caution when it comes to confidential information about reservations, earnings and guest details.
Can vacation rental software help you to protect your property?
Vacation rental software can’t cover all the risks, but it can certainly help you safeguard your properties, your guests and yourself. Automation ensures all tasks are completed in a timely and organized manner, sparing you—the busy host—from missing anything. By following the tips above, you will make your rental property a safer place for guests.
This post was written by iGMS, a professional all-in-one vacation rental software designed to help busy hosts manage vacation rentals across various channels. iGMS has native integrations with major platforms such as Airbnb/HomeAway/Vrbo and offers automated guest communication, reviews, team management, channel management, financial reporting and lots more.