As an industry dependent on mutual trust between businesses and customers, hospitality is a prime target for fraudsters.

We all know online travel agencies, management companies, booking platforms and hotels are suffering right now.

With Airbnb's new Off-Platform Policy, hosts are expected to keep all guest communications on Airbnb, minimizing outside interaction between the host and the guest. 

We teamed out out with Transparent Intelligence and STR Legends to talk about the impact of on hospitality, and especially the short-term rental industry.

There's nothing worse than hosting a guest, then realizing their payment didn't go through. Sadly, this happens all the time, as chargebacks are among the most common challenges faced in hospitality.

COVID-19 has caused a shift in the short-term rental industry. In response to the pandemic, OTAs cancelled all bookings made through their sites after a certain date.

As a property manager scales their business, it becomes necessary to implement a management software. This essential tool, known as a property management system (PMS) streamlines your operations.

The COVID-19 pandemic has flipped the vacation rental industry upside down, forcing many property managers to rethink their business models.

he ongoing pandemic has changed how the world operates. These days, workers from across the globe, including short-term rental operators, are being forced to participate in 'the world’s largest work-from-home experiment.'

After losing control of their business through OTAs’ aggressive cancelation policies and reactions to the crisis, hosts realized there’s more at stake than the commission they pay.